Privacy Policy

Data protection declaration

The protection of your personal data is of particular concern to us. In order to fully inform you about the use of your personal data, we ask you to take note of the following data protection information.

Collection and processing of your data

Personal data is only collected if you wish to make a purchase, subscribe to our newsletter or use certain functions of our website, such as registration. If you only view our site, we only collect the data that your browser transmits to our server (operating system, device type, browser, etc.) for the purpose of ensuring the proper operation of the website. This data is technically necessary for us to display our website to you and to ensure stability and security (legal basis is the legitimate interest according to Art. 6 para. 1 p. 1 lit. f DS-GVO).

If you contact us using the form on the website or by e-mail, we will only use the personal data you provide to process your enquiry.

If you book something with us, we require the following data from you: First name, surname, e-mail address, telephone number, street, postcode, town, user name and password and, if applicable, a different delivery address. After your registration, you will receive a confirmation e-mail from us with your entered data. To be able to contact you more quickly, we need your telephone number and e-mail address.

In addition, we need to process your user data (registration date, login, last login, etc.) to operate the website. The collection of the data to provide the website and the storage of the data in log files is necessary for the operation of the website. You therefore have no possibility to object to this process.

Your data will be stored for as long as is necessary for the fulfilment of the contract, or for as long as the legal (in particular commercial and tax) regulations make it necessary to store your data. Your personal data will then be deleted from our system.

We delete data that is not necessary for the execution of the contract (such as log files, etc.) after 14 days. The legal basis for our processing activities is derived from Article 6 (1) sentence 1 lit. b and f DS-GVO.

Use and disclosure of your data

Your details will only be used by us for the processing of orders and payments, the delivery of goods and the provision of services and will be kept securely. For this purpose, your data will only be passed on to other companies, e.g. to the supplier, payment service providers and banks, if necessary. These companies may only use your data for order processing and not for any other purposes and are contractually obliged to us to comply with the statutory provisions on data protection.

However, in the event of a legal requirement, an official order or an official investigation, we are legally obliged to make the respective data available to the authority.

Newsletter

You have the possibility to subscribe to our newsletter via our website. For this we need your e-mail address and your declaration that you agree to receive the newsletter. You can unsubscribe from the newsletter at any time by contacting the e-mail address in the imprint. You receive a confirmation by e-mail if you unsubscribed successfully.

If we have received your e-mail address or postal address in connection with the sale of a product or service, we reserve the right to send you regular offers on products by e-mail or post. You can object to the use of your e-mail address for the purpose of direct advertising via a link provided for this purpose in the advertising e-mail, or to the use of your postal address by sending an e-mail to office@artadventure.at.

Contract data

The contract text is stored in the system and an order confirmation is sent to you. By logging into the system, you can view your orders and change your personal data at any time.

Processing and use of personal image data

We process your personal image data (photos) only with your consent. Images for which we have received your consent will be processed by us for public relations and archiving purposes. The legal basis is Art 6 para 1 lit a DSGVO.

Cookies

Cookies are small files that enable this website to store specific information related to the user on the visitor’s computer while visiting our website. Cookies help us to determine the frequency of use and the number of users of our website, as well as to design our offers for you comfortably and efficiently. We use session cookies, which are only temporarily stored for the duration of your use of our website, and permanent cookies to record information about visitors who repeatedly access our website. The purpose of using these cookies is to be able to offer an optimal user experience as well as to recognise visitors and to be able to present a website that is as attractive as possible and offers interesting content in case of repeated use. The content of a permanent cookie is limited to an identification number. Name, IP address etc. are not stored. Individual profiling of your usage behaviour does not take place. It is also possible to use our offers without cookies, but the functionality of our website may be limited if cookies are not accepted. You can deactivate the storage of cookies in your browser, restrict it to certain websites or set your web browser to notify you as soon as a cookie is sent. You can also delete cookies from your PC’s hard drive at any time. Please note, however, that in this case you will have to expect a restricted display of the page and restricted user guidance.

Facebook

Plugins of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated on our pages. You can recognise the Facebook plugins by the Facebook logo or the “Like” button on our site.

When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. If you do not wish Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account. You can find more information on this in the facebook privacy policy at https://www.facebook.com/policy.php.

Data security

We secure our website and other systems by technical and organisational measures against loss, destruction, access, modification or distribution of your data by unauthorised persons. Your data entries are transmitted via the Internet using secure data transmission (256-bit SSL encryption).

Your rights

You have the right to information, correction, deletion, restriction, data transferability, revocation and objection. If you believe that the processing of your data violates data protection law, you can contact us at any time or lodge a complaint with the supervisory authority (Austrian data protection authority).

Insofar as we base the processing of your personal data on a balancing of interests, you may object to the processing. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have described. In the event of your justified objection, we will examine the merits of the case and either discontinue or adapt the data processing or explain to you our compelling reasons worthy of protection.

Data protection information

If you have any questions about the collection, processing or use of your personal data, please write to office@artadventure.at

Changes to the data protection declaration

We reserve the right to change or adapt this data protection declaration at any time in compliance with the applicable data protection regulations.